Refund Policy

Last updated: October 11, 2026

We want you to be happy with our products. This policy applies to purchases made on our websites, which are processed by our reseller Paddle.com as Merchant of Record. Where a product has its own refund terms on its website (for example joincard.app, or rifftone.app with a 14-day refund period), those terms apply to that product instead.

30-day money-back guarantee

If you are not satisfied, you can request a full refund within 30 days of your first purchase of a product or subscription — no questions asked.

For renewals of a subscription, you can request a refund within 14 days of the renewal charge if you have not used the Service since the renewal.

How to request a refund

• Use the link in your Paddle receipt email, or
• visit paddle.net and look up your order, or
• email us at info@skyrocketbase.com with your order number.

Refunds are issued by Paddle to the original payment method. Depending on your bank, it can take 5–10 business days for the amount to appear.

Cancelling a subscription

You can cancel at any time. Your subscription stays active until the end of the current billing period and will not renew. Cancelling does not automatically trigger a refund; request one as described above if you are within the refund window.

Your statutory rights

If you are a consumer in the EU, the United Kingdom or another country with a statutory right of withdrawal, you keep that right in addition to this policy. Paddle's Buyer Terms describe how it applies to digital products.

App store purchases

Purchases made inside apps downloaded from the Apple App Store or Google Play are processed by Apple or Google. Refunds for those purchases must be requested from Apple or Google under their refund policies; we cannot issue them directly.

Contact

Skyrocket Digital LLC · info@skyrocketbase.com · +1 505 546 5194